Depending on your description, the decision you acquired seems for being a fraud. Telus normally takes customer security very very seriously, and we want to guarantee you of the next:

It is possible to only modify it. I waited for an hour or so around the mobile phone to talk to a human. He was helpful, but needed to redirect me to another human being. I used to be then on hold for one more hour. They supplied me a greater offer, but it surely was not what was provided on line. People offers are For brand spanking new customers. As being a faithful customer I would have to pay back $78 in comparison to $60 for a new customer, for that service I needed.

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The men and women performing this are not resellers. They can be scum and con artists. And they should be prosecuted.

However, the most beneficial just took place. Right after talking to Telus business enterprise, I wasn't happy with the system presented and asked being tranferred for the LOYALTY dept. She altered the price of the info prepare but increased the cost of the telephone for just a net of -$one. WHAT A JOKE!!!

  I see this for a waste of a monthly Invoice which I trapped with for 3 several years.  I'll discontinue it right away when it my enslavement is concluded.  This bill states I owe excess $25 alarm permit cost and when I try and call their 1800 amount I get this information you've got competent for your healthcare inform bracelet and the lady refused to respectfully allow me to go simply because I'm not intrigued.  Identified as again and picked to bypass the provide then obtain the concept the range I have dialed has been altered to ___ so I phone that just one Telus billing support and have the same healthcare inform message, bypass that and the identical concept, telephone number has become transformed but to your just one I dialed they reported it improved to.

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Offered to enhance our telephones far too.   She despatched me a few codes by text and e mail to relay to her.  She then started to request my credit card for your one time price.  

The TELUS group acknowledges that our function spans quite a few Territories and Treaty regions and we're grateful for the traditional Understanding Keepers and Elders that are with us now, those who have long gone in advance of us and the youth that inspire us.

Of course I tried chat and received connected having a live person Nonetheless they explained to me I needed to phone. Not sure what the Associates to the chat can help with.

I want a simply call from somebody who has some decision building electrical power on how I am able to close my accounts and become carried out with Telus.  

Settled discussions will be closed and saved for ninety times, and can be accessed while in the Information Centre within the My TELUS app. 

Yeah, I’m binding by a two calendar year agreement unfortunately, I’m only four months in, but I did get someplace. I guess The manager office identified as me these days so I've a phone discussion with him in one hour. We’ll see how that goes.